Administration Training

Rockefeller Group FTZ Academy

RGFTZS offers a full suite of FTZ administration training modules for literally every aspect of FTZ operations. Training can be delivered remotely using online tools or in person at your preferred location.

25 Million $

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Patients healed

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125 Years

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At a Glance

FTZ Administration

The responsibilities of managing day-to-day FTZ operations can be challenging whether your company is an importer acting as its own FTZ Operator or you’re a third party logistics provider (3PL) serving as an activated FTZ Operator for importers/users.

Under its valid Type 4 FTZ Operator’s bond, the FTZ Operator is responsible to U.S. Customs & Border Protection (CBP) for ensuring that the FTZ is administered in compliance with the CBP FTZ Regulations (19 CFR Part 146) and that personnel performing FTZ administration duties are trained and knowledgeable.

There is no “one size fits all” solution or approach to meeting the regulatory obligations of an FTZ Operator. Day-to-day FTZ administration responsibilities can be performed by internal or outsourced personnel—or a combination of both—depending on a host of factors.

In general, we believe training and utilizing primarily internal resources for FTZ administration is the optimum choice.

Things to Consider

Own Your FTZ Compliance

FTZs represent another layer of overall U.S. trade compliance obligations and complexities. The laws, regulations and guidance surrounding FTZ usage are in addition to your company’s general import and export compliance obligations such as valuation, classification, origin determination, marking, licensing determination, denied party screening, etc. While most importers and exporters seek support from subject matter expert (SME) service providers to supplement various trade compliance obligations and roles, they do not “farm out” the entire trade compliance shop. SME service providers should be used to enhance an importer/FTZ Operator’s Reasonable Care responsibilities, not abdicate them.

Reduce Costs

Does it take both internal and external resources to effectively administer an FTZ operation? Absolutely. No doubt many FTZ operators absorb additional external costs including brokerage fees, transportation fees, advisory fees, software fees, etc. However, the decision to utilize external FTZ administration personnel instead of internal resources should result only after a thoughtful cost-benefit analysis.

FTZ Bond Liability

As the FTZ Operator with a Type 4 bond obligation to CBP, your company is responsible for any fines, penalties or liquidated damages assessed by CBP for non-compliance with the FTZ laws and regulations. While it is true that certain contractual provisions in FTZ administration service agreements may transfer the financial liability for non-compliance to the service provider, there are no contractual provisions that can preserve or repair your company’s name or image with CBP, other agencies or the public should a significant FTZ operational failure occur.

Develop & Retain Know-how

Just like general import/export requirements, developing and retaining FTZ administration and compliance know-how and technical skills should be a core part of every FTZ Operator’s strategy. The FTZ program is a physical inventory program supported by IT systems, not a virtual inventory program. The incentive to administer your FTZ operation utilizing your own employees is strong.

Training Modules FAQ

RGFTZS offers a full suite of FTZ administration training modules for literally every aspect of FTZ operations. Training can be delivered remotely using online tools or in person at your preferred location.

Do you need to hire a new FTZ administrator but can’t find someone with FTZ-specific expertise?

This is a common problem in the industry. We can train the individuals you select.

Is your existing FTZ administrator experiencing problems and needs help navigating a compliant path forward?

We can work closely with the administrator to identify the issues and help find solutions.

Does your internal Customs compliance team need to gain an understanding of how to audit your FTZ operation for compliance with the FTZ regulations… regardless whether FTZ administration is internal or outsourced?

We can train the auditor and assist in developing a comprehensive internal FTZ audit program.

Is there a disconnect between the daily FTZ on-site operations and the FTZ administrator that makes processes challenging and prone to errors?

We can help bridge the gap through pointed training of different internal stakeholders.

Are you switching from external to internal FTZ administration?

We can guide you through this transition.

Are you currently contemplating whether to insource or outsource your FTZ administration?

We will assist you with identifying the optimal solution for your company based on your individual facts and circumstances.

Post-Training Support

Once your employees have completed our FTZ Training Academy, they are certainly not on their own. Our professionals remain committed and available to provide periodic assistance with any and all ongoing FTZ administration challenges you may encounter. The KEY is that our assistance should be necessary only periodically since YOUR own employees will have the tools and resources needed to identify and resolve problems on their own, allowing your company to avoid significant ongoing FTZ administration costs other than your own trained professionals.

Why Choose Us.

Experience in the FTZ Program runs deep for Rockefeller Group. For nearly 30 years, Rockefeller Group and its professionals have acted in the capacity of FTZ Operator, FTZ Administrator or FTZ Consultant. Our FTZ professionals have a broad range of experience including direct, hands-on import and FTZ administration roles for large importers as well as decades of providing in-depth FTZ advice to FTZ Operator clients. Our top priority is to develop a strong compliance program coupled with streamlined and efficient day-to-day processes for every FTZ Operator client. We will teach you industry best practices, share our benchmarking knowledge and help you create a first class FTZ operation.

Our team has faced and successfully resolved every FTZ-related challenge you can name… and then some! We don’t just talk about running FTZs, we’ve actually done it. Additionally, we have first-hand, in-depth knowledge of and training on most FTZ software systems and have served as SMEs for FTZ Operators seeking to create their own inventory control and recordkeeping systems.

The bottom line: RGFTZS is the industry leader in training and ongoing support for FTZ Operators facing the daily challenges of running an FTZ. Let us help you establish an efficient, compliant and cost-effective internal FTZ management program, even if your company is outsourcing some or all day-to-day FTZ administration roles.

FTZ Academy Options

Please check out our training options and contact us for pricing and delivery details. Please note Option B training modules are tailored to your company’s facts and circumstances based on your answers to a detailed questionnaire and information gathered during pre-training discussions.

  • Basic FTZ Administration Training Modules

    Option A

    9 Sessions
    25 Hours of Training
    and Q&A

  • Tailored FTZ Administration Training Modules

    Option B

    Each session is tailored based on your company’s specific import/export logistics, IT systems, service provider integration, number of FTZ sites, location of FTZ sites, CBP ports, and FTZ approvals.

    9 Sessions + 1 Client’s Choice Session
    40+ Hours of Training
    and Q&A

  • Have Questions about Pricing and Delivery Details?

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